Privacy Policy for Jenga365
Last Updated: September 24, 2025
Jenga365.com (“we,” “us,” or “our”) is a mentoring platform connecting individuals in sports and careers, based in Nairobi, Kenya. We prioritize your privacy, handling sensitive sports and career data transparently. By using our platform, you agree to this Privacy Policy.
1. Information We Collect
We collect only the data necessary for mentoring, event management, and platform improvement.
Personal Information You Provide
- Registration and Profile: Name, email, phone, profile photo, sports background (e.g., discipline, achievements), career details (e.g., resume, goals).
- Events: Webinar or clinic registration and attendance data.
- Communications: Contact forms, emails, social media interactions.
Sensitive Information
Collected with explicit consent:
- Sports Metrics: Training logs, injury history, performance goals.
- Career Preferences: Detailed career goals for matching.
Automatically Collected Data
- Technical Data: IP address, device, browser, operating system.
- Browsing Activity: Pages visited, links clicked, content viewed, timestamps.
- Social Integrations: Data from Google, Facebook, LinkedIn, Twitter, Instagram via social login, per your privacy settings.
Cookies
We use cookies for analytics and functionality:
- Necessary (Session): Enable core features, authentication.
- Functionality (Persistent): Save login details, preferences.
- Analytics (Persistent): Track usage to improve the platform.
Manage cookies via browser settings or our Cookies Policy.
2. How We Use Your Information
We use your data (per GDPR/CCPA legal bases) to:
- Provide Services: Create accounts, match mentors/mentees, manage events, deliver content.
- Personalize: Recommend content, improve functionality.
- Communicate: Send notifications, marketing emails (with consent).
- Social Features: Enable sharing, social logins (e.g., LinkedIn).
- Security: Prevent fraud, ensure safety.
3. How We Share Your Information
We do not sell data. We share it only when:
- Matched Users: Profile/contact details with mentors/mentees, with consent.
- Service Providers: Vendors (e.g., AWS, Zoom, Mailchimp) under strict agreements.
- Business Transfers: During mergers, with notice.
- Legal Requirements: For compliance or to protect rights/safety.
- With Consent: For other purposes with permission.
4. Your Privacy Rights
Under GDPR, CCPA, and Kenya’s Data Protection Act, 2019, you can:
- Access: Request your data.
- Rectify: Correct inaccurate data.
- Delete: Request deletion, subject to legal retention.
- Object: Opt out of marketing or processing.
- Portability: Receive data in a machine-readable format.
- Opt-Out of Sale: We don’t sell data, but you can opt out of future sales.
Email privacy@jenga365.com or use your dashboard. We respond within 30 days after verification.
5. Security and Data Storage
We protect your data with:
- HTTPS: Encrypts transmission.
- Access Controls: Limits internal access.
- End-to-End Encryption: Planned for mentoring chats.
- Audits: Regular security checks.
Retention: Data kept only as needed, purged within 60 days of deletion.
Breach Notification: We notify within 72 hours of a breach (per GDPR).
6. Children’s Privacy
Jenga365 is for users 16+. Youth programs require parental consent for under-16s. We don’t collect data from under-13s. Contact privacy@jenga365.com for issues.
7. International Data Transfers
Data may transfer globally (e.g., U.S. to EU). We use Standard Contractual Clauses for GDPR compliance.
8. Changes to This Privacy Policy
We may update this policy, notifying you via:
- Email.
- Banner on jenga365.com.
- Updates at jenga365.com/privacy-policy.
Continued use indicates acceptance.
9. Contact Us
Contact our Privacy Team:
- Email: privacy@jenga365.com
- Website: jenga365.com/contact-2/
File complaints with Kenya’s Office of the Data Protection Commissioner.
10. Frequently Asked Questions
How is my data handled in mentoring sessions?
Sessions are confidential. Chats will use end-to-end encryption (when implemented). Third-party platforms (e.g., Zoom) follow their privacy policies.
Are my resume or metrics public?
No, sensitive data is shared only with matched mentors/mentees, with consent.
Why use social media data?
For login and sharing features (e.g., LinkedIn, Twitter), limited by your privacy settings.
Cookies Policy
We use cookies to enhance your experience. Manage preferences via browser settings or our consent tool. See Free Privacy Policy.